AppWorks

【IMPACT 2016 直擊】Giulio Xiloyannis, ZALORA MY, TW, HK & SG Managing Director

受到梅姬颱風的影響，Giulio 的班機取消，無法抵達現場。然而，ZALORA 團隊僅用一天的時間，完整且高品質的錄下 Giulio 的整場分享，並現場 dial in 回答現場觀眾的問題，完全是 Internet 時代的最佳體現！以下是一些 Giulio 演講的重點摘錄：
What is Global Fashion:
We (ZALORA) are in a fashion market of over 368B Euros, targeting a population of more than 3.6B.
ZALORA's Exclusive Offers (Strategy):
Private labels
Local Brands components
International Brands, sometimes exclusive online offers
Localized approach in terms of payment and experiences

What makes ZALORA different? Experience! Localized approach:
6 components
1. Localized content
2. Seamless experience
3. Express free delivery
4. Easy cash payment
5. Personalized service (localized customer service team)
6. 30 days return policy

6 operations websites
9 language country interfaces
6 official customer service languages
17 payments provider partners, including new solutions like LINE Pay, Apple Pay etc.

Last mile delivery experience
Comparing to other international websites that can’t fulfill during peak or holiday seasons, ZALORA has their own delivery system to make sure all the products are well delivered.
Return: Traditional or door steps pickup or convenience store

Customer Loyalty - Partner with local credit card and reward companies

ZALORA tries to position themselves as a company that combines international and local brands with local eCommerce experience.

Tags:

About author

【The leading accelerator in Greater Southeast Asia】 Founded in 2009, AppWorks is a startup community built by founders, for founders. We are committed to fostering the next generation of entrepreneurs in Greater Southeast Asia (SEA+TW) and helping them facilitate the region’s transition into the digital era. Just as mobile completely transformed the status quo, we believe nascent technologies such as AI and blockchain will eventually redefine the global paradigm. As such, whether it’s mentorship, investment, or talent, AppWorks has established a one-stop shop for ambitious founders willing to bet against the consensus and drive a change they see in the world. As a VC, AppWorks has US$170 million under management, and is invested across 50 portfolio companies, including leading startups in GSEA like 91APP, KKday, ShopBack, Carousell, and iCHEF, while having produced 4 IPOs— Uber, NetPublishing, KuoBrothers, and MobiX. We close 10-15 deals a year, with ticket sizes primarily covering Series Seed, A, and B, and up to C, investing in AI, Blockchain and SEA founders. As an equity-free accelerator, AppWorks serves as the leading launchpad for entrepreneurs targeting Greater Southeast Asia. Every six months, we invite the most talented AI / IoT, Blockchain / DeFi and Southeast Asian startups across the region to join AppWorks Accelerator With 395 startups and 1,331 founders in its alumni network to date, the AppWorks Ecosystem is the largest of its kind in Asia. All AppWorks startups collectively generate US$ 8.05B in annual revenues, provide 17,359 jobs and are valued at US$ 11.07BB. State of The AppWorks Ecosystem Active Startups: 395 (+8 YoY) Total Founders: 1,331 (+218 YoY) Total Raise: US $ 2.36B (+140% YoY) Total Valuation: $ 11.07B (+160% YoY) Annual Revenues: $ 8.05B (+162% YoY) Total Employees: 17,359 (+73% YoY) 【If you are a founder working on a startup in SEA, or working with AI / Blockchain, apply to AppWorks Accelerator to join the largest founder community in Greater Southeast Asia: https://bit.ly/3bbDw7Q】

由創業者，為創業者所設立，專注在 AI 與 Blockchain 兩大領域，提供創業者從 0 到 1 的 AppWorks Accelerator 創業加速器，以及從 1 到 100 的 AppWorks Funds 創投資金兩大服務。

【IMPACT 2016 直擊】Giulio Xiloyannis, ZALORA MY...

AppWorks

About author